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03 Feb 2019 - Podcast #628 - (17:38)

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03 February 2019

Getting Rid of a Program You No Longer Want

Microsoft Windows has an option to uninstall applications, but it doesn't always work quite right, so there are third-party applications that can help. We'll take a look at some of them today.

Although the Windows Add and Remove Programs function, which depends on the application's uninstall process, works well most of the time, you'll need more power in some cases. Revo Uninstaller and IOBit Uninstaller are two of the best known, but you might also want to take a look at CCleaner, Geek Uninstaller, and Ashampoo Uninstaller. All but one of these have free and paid versions.

Revo Uninstaller

TechByter ImageFree & $25 or $30 per year. The free version has no support, while the paid versions offer perpetual support and updates for one year. The more expensive paid option is portable and is licensed per user, while the basic pro version is licensed per computer. The application can monitor installation locations and the Registry to ensure that programs are completely removed when you uninstall them. A forced uninstall option can remove remnants left behind by an application's own uninstaller.

Download Revo Uninstaller

Ashampoo Uninstaller

TechByter ImageNo free version. $40 (or maybe $20). The company's website teases with promotional discounts that appear to be time limited, but probably aren't. I don't like that approach to marketing, but Uninstaller 8 does more than just remove programs you want to eliminate: It also provides feedback and guidance.

TechByter ImageAt initial installation, you'll have the opportunity to start a 10-day trial, extend the trial period to 30 days, or to purchase a license. An overview page will recommend enabling the monitoring process, so the program can log installations automatically. If you don't do that, you can still use the Uninstaller's installation function to add a program. The Uninstaller can also remove pre-installed Windows apps and browser plug-ins from Internet Explorer, Edge, Chrome, and Firefox.

TechByter ImageThe uninstaller shows installed programs and displays ratings based on feedback from users and when it removes a program, the application shows how many files have been deleted, how much disk space the files consumed, and which Registry entries have been removed.

TechByter ImageA Tools section reveals a variety of other utilities, including file recovery, file and directory wiping, a disk cleanup tool, a Registry manager, startup and services management, and a file association manager.

Download Ashampoo Uninstaller

IOBit Uninstaller

TechByter ImageFree & $20 per year for up to 3 computers. The program is updated regularly to keep up with new applications that you might want to uninstall and it can remove toolbars and plug-ins, including ones that have been installed by sneaky applications. The interface looks a lot like the Ashampoo Uninstaller.

TechByter ImageThe IOBit Uninstaller can also remove applications installed from the Windows store and built-in Windows apps. The application can't track programs as they're installed as some other uninstallers do and the developers seem to have thought it would be good to display advertisements for the company's other applications, which is something that Ashampoo also does.

You'll find several useful utilities, too. Among them:

Download IOBit Uninstaller

CCleaner

TechByter ImageFree & $20 per year. During the sales process, you'll be prompted to add CCleaner's other applications and to order the software on disc. That raises the price to $40 per year. As with several of the other applications, the paid version offers real-time monitoring of applications when they're installed and support for users. There is no option to force uninstall applications, but the application attempts to remove everything an unwanted program has installed and CCleaner's regular cleaning function should identify anything that the uninstaller missed.

Download CCleaner

Geek Uninstaller

TechByter ImageFree & $25 versions are available and I consider this one to be a good choice for two reasons: First you don't have to install it. Just download the zipped file, extract the executable, and run it. Second, even the free version offers a forced uninstall option that can remove broken programs and applications that a developer has made intentionally difficult to remove. It also can identify applications that have no built-in uninstaller. For example, it found HOTKEY, a Lenovo component that's not present in the Windows Add and Remove component. This is good, but it opens the door to accidentally removing something that's important.

The paid version includes a real-time installation monitor to track when programs are installed and where their various components are installed. There's also an option for removing applications in batches. Because the pro version includes the monitor application, it needs to be installed. The paid version has a perpetual license instead of the annual fee charged by most of the others.

Download Geek Uninstaller

Despite the fact that the Windows uninstaller is generally serviceable, having a more powerful application ready when it's needed is a good idea. Both the Ashampoo Uninstaller (no free version) and the IOBit Uninstaller (free version and $20 for up to 3 computers), seem to be the applications with the largest number of features. Otherwise, the free version Geek Uninstaller is a good choice if you want to avoid fees and Revo's paid version has a perpetual license, but there are no updates or support after the first year.

Short Circuits

Finding the Right Software with Capterra

You may have heard or seen advertisements for Capterra, a web-based service that claims to help businesses find software solutions. I decided to take a look.

TechByter ImageThe site says that it features "validated user reviews and independent research" across hundreds of business software categories. The service is free for users because vendors pay Capterra when they receive web traffic and sales opportunities. The service lists all vendors, not just the ones that pay.

When displaying results, you can choose from 4 options:

TechByter ImageCapterra also pays individuals who write reviews of the applications. The reviews vary considerably, from those written by people who understand software testing and evaluation to those who don't. Capterra does reject some reviews, but those seem to be ones written by people who don't understand the rules for reviewers. In part this is Capterra's fault because finding guidelines on the company's website is difficult. The site promises a full set of guidelines on the company's Privacy Policy page, which is the last place I would think to look for it and, in fact, the guidelines for reviewers are on a sub-page called Community Guidelines.

On a separate site, one reviewer complained that reviews were rejected because the reviewer hadn't used the application within the past year. The Capterra review team provided a link to the guidelines. The payments are low, so don't expect to become a wealthy reviewer. Nonetheless, most of the reviews of Capterra seem to be positive among those who have read the rules and are willing to follow them.

Those who use Capterra to obtain information about applications they're considering are overwhelmingly positive about it, but there are some inconsistencies.

I'm familiar with a number of website design applications and Capterra has reviews for more than 100 of them, from Wordpress with more than 6000 reviews to several with just one review and several dozen that are just listings without any reviews. Oddly, though, Adobe Dreamweaver is missing. Dreamweaver is one of the best known website development tools, but it's not there. Adobe Creative Cloud is listed (2800 reviews), but there are no reviews for the individual applications. That seems like a bad choice. Likewise, Capterra lists Microsoft Excel and Powerpoint, but not Word.

Capterra says that it has more than half a million reviews, having reached that number last year and says that more reviews were published in the first half of 2018 than in the eight years between 2008 and 2016. The top 5 applications reviewed are graphic design, presentation, network security, web conferencing, and meeting platforms.

Capterra was founded in 1999 and was acquired in 2015 by Gartner Research. Clearly this can be a useful tool for anyone who's trying to find the right application for a particular task. It's intended for use primarily by small and medium businesses, but individuals may also find it to be helpful. Capterra's website.

Your IPhone Might Be Spying on You

9to5Mac reports there is a serious bug in Apple's FaceTime application. It seems that calls placed via FaceTime allow the caller to listen to audio from the called phone before the person who's been called answers. Oh, and it can also activate the phone's camera.

How serious is this? Well, it's not something that can be hidden from the person who's being called. The phone will indicate that there's an incoming call, of course, and presumably the ability to see and hear what the phone sees and hears ends when the caller terminates the call or the called person refuses it.

9to5Mac says that they've been able to reproduce the issue "with an iPhone X calling an iPhone XR, but it is believed to affect any pair of iOS devices running iOS 12.1 or later." The on-line article explains how to demonstrate the issue using your own Apple smart phone.

So if you're discussing something that you'd prefer to keep secret (you plot to steal all of the gold stored at Fort Knox, for example), you should stop talking if you hear the sound of an incoming FaceTime call. 9to5Mac says pressing the power button turns on the video feed to the remote phone and other ways exist to start the video feed.

In the meantime, Apple has taken Group Face Time down until they can figure out how to solve the problem. Apple plans to have a fix for the problem by the end of the week, but for now turning FaceTime off might be a good idea. The problem also affects FaceTime calls made to MacOS computers.

Spare Parts

The Incredible Shrinking Piano

Keyboards have been available for decades, but they become more sophisticated with every generation. New keyboards from Casio caught my attention this week and I thought about the large pianos that are still used on stage.

The Casio keyboards, models PX-S1000 and PX-S3000 have the width of a standard piano keyboard, but are only a couple of inches deeper than the keys and only 4 inches high. Casio developed the Privia keyboards starting in 2003 with the goal of providing the sound and feel of a grand piano at a fraction of the weight and price.

TechByter ImageToday's "grand pianos" even come with Bluetooth connectivity. The PX-S1000 includes 18 Tones with 192 notes of polyphony, with layer/split/duet functionality. The PX-S3000 boasts 700 Tones plus 200 accompaniment rhythms, derived from Casio's CT-X series instruments. The PX-S3000 also includes a back-lit LCD display, a pitch bend wheel, and two control knobs that give players control over powerful DSP effects and more. The keyboard run on wall power or with 6 AA batteries.

Optional accessories include a matching wooden stand, a newly-designed 3-pedal unit, and a carrying case. The music is digital and not produced by strings, of course, but Casio says that even classical pianists will appreciate the sound.

The goal is to produce the sound of a traditional piano electronically:

See more information about the PX-S1000 and the PX-S3000 on the Casio website.

Plumbers, Electricians, and Superb Owls

Public relations professionals think long and hard about how they can garner some ink, space, or time from various media on Super Bowl weekend and that leads to some downright silly news releases.

TechByter ImageI'm not exactly a football fan, so I tend to call this Superb Owl weekend, which is almost as lame as Verizon's attempt to connect with the Super Bowl. Here's their headline: Almost One in Four Americans Would Rather Watch Their Team Lose the Biggest Football Game of the Year than Unexpectedly Require a Plumber or Electrician. That's almost the entire story right there in the headline.

A survey highlights Millennials, who would prefer to see their team lose than to have to deal with an emergency that requires a plumber, electrician, cable technician, or furnace repair. The only surprise for me is that the number is that low. Three quarters of Millennials consider an emergency service call to watching their favorite team lose?

Verizon then proceeds to its main point, never mentioning football again: People want to know when service technicians will arrive to fix what's wrong. (What a surprise!) And. of course, Verizon has just the apps to help service companies provide that very information. "Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions."

(Yawn)